Frequently Asked Questions
Find answers to common questions about our products, usage, shipping, and more. Can't find what you're looking for? Contact us.
search
Triyog Massage Oil stands out due to its authentic Ayurvedic formulation that has been passed down through generations. Unlike many commercial massage oils, we use:
• 100% natural, ethically sourced ingredients
• Traditional preparation methods that preserve herbal potency
• No artificial preservatives, colors, or synthetic fragrances
• Holistic formulation that addresses both physical and mental wellness
• 100% natural, ethically sourced ingredients
• Traditional preparation methods that preserve herbal potency
• No artificial preservatives, colors, or synthetic fragrances
• Holistic formulation that addresses both physical and mental wellness
Yes, our massage oil is formulated to be gentle and suitable for all skin types, including sensitive skin. However, we always recommend:
• Performing a patch test before first use
• Consulting with a dermatologist if you have specific skin conditions
• Using a smaller quantity initially to assess skin compatibility
Our oil is non-comedogenic and quickly absorbed, making it suitable for both dry and oily skin types.
• Performing a patch test before first use
• Consulting with a dermatologist if you have specific skin conditions
• Using a smaller quantity initially to assess skin compatibility
Our oil is non-comedogenic and quickly absorbed, making it suitable for both dry and oily skin types.
No, Triyog Massage Oil is cruelty-free and never tested on animals. We are committed to ethical practices and:
• Use only vegan-friendly ingredients
• Source ingredients from ethical suppliers
• Conduct all testing through human volunteer panels
• Maintain certifications for cruelty-free manufacturing
• Use only vegan-friendly ingredients
• Source ingredients from ethical suppliers
• Conduct all testing through human volunteer panels
• Maintain certifications for cruelty-free manufacturing
The frequency of use depends on your individual needs and wellness goals:
DAILY USE:
Ideal for maintaining overall wellness and stress management. Use 1-2 teaspoons daily.
THERAPEUTIC USE:
For specific concerns like muscle pain or joint stiffness: 3-4 times per week with focused massage.
OCCASIONAL USE:
For relaxation and self-care: Use as needed, typically 2-3 times per week.
DAILY USE:
Ideal for maintaining overall wellness and stress management. Use 1-2 teaspoons daily.
THERAPEUTIC USE:
For specific concerns like muscle pain or joint stiffness: 3-4 times per week with focused massage.
OCCASIONAL USE:
For relaxation and self-care: Use as needed, typically 2-3 times per week.
While our massage oil is primarily formulated for body massage, it can be used on the face with caution:
• Use a very small amount (½ teaspoon or less)
• Avoid the eye area and mucous membranes
• Perform a patch test on your jawline first
• If you have acne-prone skin, consult with a dermatologist first
For regular facial care, we recommend using products specifically formulated for facial skin.
• Use a very small amount (½ teaspoon or less)
• Avoid the eye area and mucous membranes
• Perform a patch test on your jawline first
• If you have acne-prone skin, consult with a dermatologist first
For regular facial care, we recommend using products specifically formulated for facial skin.
Our massage oil is specifically formulated for quick absorption while providing adequate slip for massage:
• Typically absorbs within 15-20 minutes
• Leaves no greasy residue
• Can be used before dressing without staining clothes
• For deeper absorption, gently massage in circular motions
Tip: Warm the oil between your palms before application for better absorption.
• Typically absorbs within 15-20 minutes
• Leaves no greasy residue
• Can be used before dressing without staining clothes
• For deeper absorption, gently massage in circular motions
Tip: Warm the oil between your palms before application for better absorption.
Yes, we ship to most countries worldwide. Here's what you need to know about international shipping:
SHIPPING TIME:
7-15 business days depending on destination
SHIPPING COST:
Calculated at checkout based on weight and destination
CUSTOMS & DUTIES:
Additional charges may apply and are the customer's responsibility
RESTRICTIONS:
Some countries may have import restrictions on herbal products
For specific country information, please contact our customer service team before ordering.
SHIPPING TIME:
7-15 business days depending on destination
SHIPPING COST:
Calculated at checkout based on weight and destination
CUSTOMS & DUTIES:
Additional charges may apply and are the customer's responsibility
RESTRICTIONS:
Some countries may have import restrictions on herbal products
For specific country information, please contact our customer service team before ordering.
For domestic orders within the country:
STANDARD SHIPPING:
3-5 business days
EXPRESS SHIPPING:
1-2 business days (additional fee applies)
SAME-DAY DELIVERY:
Available in select metropolitan areas
Orders placed before 2 PM EST are processed the same day. You will receive tracking information once your order ships.
STANDARD SHIPPING:
3-5 business days
EXPRESS SHIPPING:
1-2 business days (additional fee applies)
SAME-DAY DELIVERY:
Available in select metropolitan areas
Orders placed before 2 PM EST are processed the same day. You will receive tracking information once your order ships.
During holiday seasons, we experience higher order volumes which may affect shipping times:
• Order processing may take 1-2 additional days
• Express shipping deadlines are announced on our website
• We recommend ordering early for holiday gifts
• Real-time shipping updates are provided via email
Check our website's announcement section for specific holiday shipping cut-off dates.
• Order processing may take 1-2 additional days
• Express shipping deadlines are announced on our website
• We recommend ordering early for holiday gifts
• Real-time shipping updates are provided via email
Check our website's announcement section for specific holiday shipping cut-off dates.
We want you to be completely satisfied with your purchase. Our return policy is designed to be fair and straightforward:
30-DAY RETURN WINDOW:
You can return unused, unopened products within 30 days of delivery for a full refund.
OPENED PRODUCTS:
Partially used products may be eligible for store credit if returned within 14 days.
NON-RETURNABLE ITEMS:
For hygiene reasons, we cannot accept returns on opened personal care items unless defective.
To initiate a return, please contact our customer service team with your order number and reason for return.
30-DAY RETURN WINDOW:
You can return unused, unopened products within 30 days of delivery for a full refund.
OPENED PRODUCTS:
Partially used products may be eligible for store credit if returned within 14 days.
NON-RETURNABLE ITEMS:
For hygiene reasons, we cannot accept returns on opened personal care items unless defective.
To initiate a return, please contact our customer service team with your order number and reason for return.
You can track your order in several ways:
EMAIL TRACKING:
• Tracking link is sent to your email once order ships
• Real-time updates on delivery status
WEBSITE TRACKING:
• Log into your account on our website
• Visit 'Order History' section
• Click 'Track Order' for detailed status
MOBILE APP:
• Download our mobile app
• Push notifications for delivery updates
If you're having trouble tracking your order, contact our customer service with your order number.
EMAIL TRACKING:
• Tracking link is sent to your email once order ships
• Real-time updates on delivery status
WEBSITE TRACKING:
• Log into your account on our website
• Visit 'Order History' section
• Click 'Track Order' for detailed status
MOBILE APP:
• Download our mobile app
• Push notifications for delivery updates
If you're having trouble tracking your order, contact our customer service with your order number.
We accept various secure payment methods:
CREDIT/DEBIT CARDS:
• Visa, MasterCard, American Express
• Secure encryption for all transactions
DIGITAL WALLETS:
• PayPal, Apple Pay, Google Pay
• Quick and secure checkout
BANK TRANSFERS:
• Available for bulk orders
• Contact customer service for details
BUY NOW, PAY LATER:
• Installment plans available
• Subject to approval
All payments are processed through secure, PCI-compliant systems.
CREDIT/DEBIT CARDS:
• Visa, MasterCard, American Express
• Secure encryption for all transactions
DIGITAL WALLETS:
• PayPal, Apple Pay, Google Pay
• Quick and secure checkout
BANK TRANSFERS:
• Available for bulk orders
• Contact customer service for details
BUY NOW, PAY LATER:
• Installment plans available
• Subject to approval
All payments are processed through secure, PCI-compliant systems.
Our massage oil contains a blend of traditional Ayurvedic ingredients:
BASE OILS:
• Sesame Oil: Deep penetration and nourishment
• Coconut Oil: Moisturizing and antimicrobial properties
• Almond Oil: Rich in Vitamin E for skin health
ESSENTIAL OILS:
• Sandalwood: Calming and relaxing aroma
• Ashwagandha: Stress relief and rejuvenation
• Brahmi: Mental clarity and focus
• Turmeric: Anti-inflammatory properties
All ingredients are 100% natural and sourced from certified organic farms.
BASE OILS:
• Sesame Oil: Deep penetration and nourishment
• Coconut Oil: Moisturizing and antimicrobial properties
• Almond Oil: Rich in Vitamin E for skin health
ESSENTIAL OILS:
• Sandalwood: Calming and relaxing aroma
• Ashwagandha: Stress relief and rejuvenation
• Brahmi: Mental clarity and focus
• Turmeric: Anti-inflammatory properties
All ingredients are 100% natural and sourced from certified organic farms.
Yes, we are committed to ethical and sustainable practices:
ORGANIC CERTIFICATION:
• All ingredients are certified organic
• Regular audits of our supply chain
• No synthetic pesticides or fertilizers
SUSTAINABLE SOURCING:
• Partner with local farmers and communities
• Fair trade practices
• Environmental conservation initiatives
TRANSPARENCY:
• Full ingredient disclosure
• Source tracking for all components
• Regular third-party testing for purity
We believe in complete transparency about what goes into our products.
ORGANIC CERTIFICATION:
• All ingredients are certified organic
• Regular audits of our supply chain
• No synthetic pesticides or fertilizers
SUSTAINABLE SOURCING:
• Partner with local farmers and communities
• Fair trade practices
• Environmental conservation initiatives
TRANSPARENCY:
• Full ingredient disclosure
• Source tracking for all components
• Regular third-party testing for purity
We believe in complete transparency about what goes into our products.
Still Have Questions?
Can't find the answer you're looking for? Our customer service team is here to help.